Welcome to Somila Naturals. By accessing and using our website https://somilanaturals.com, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1. Acceptance of Terms

By using our website, purchasing our products, or engaging with our services, you acknowledge that you have read, understood, and agreed to these terms. If you do not agree, please refrain from using our services.

2. Eligibility

To use our website and make purchases, you must be at least 18 years old or have parental/guardian consent.

3. Products and Services

• We offer organic handmade beauty products.

• Product descriptions, pricing, and availability are subject to change without notice.

• We reserve the right to refuse service to anyone at our discretion.

4. Orders and Payments

• All orders placed through our website are subject to acceptance and availability.

• Prices are listed in South African Rand (ZAR) and may include applicable taxes.

• Payments must be made using approved payment methods (e.g., PayFast, Yoco).

• We reserve the right to cancel or refuse any order suspected of fraud or unauthorized activity.

5. Shipping and Delivery

• Orders are processed within 3 days.

• Delivery timelines vary based on location and courier services.

• We are not responsible for delays caused by third-party courier services.

• Customers are responsible for providing accurate shipping details.

6. Returns and Refunds

• Due to the nature of our products, we do not accept returns for opened or used items.

• Refunds may be issued for defective or incorrect products, subject to review.

• Customers must report any issues within 7 days of delivery.

• Refund processing times may vary depending on the payment provider.

7. User Accounts

• You may create an account to track orders and save preferences.

• You are responsible for maintaining the confidentiality of your account credentials.

• We reserve the right to suspend or terminate accounts that violate these terms.

8. Intellectual Property

• All content, including text, images, and trademarks, is owned by Somila Naturals and protected by copyright laws.

• You may not reproduce, distribute, or use our content without prior written consent.

9. Limitation of Liability

• We are not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our products or website.

• Our liability is limited to the amount paid for the specific product purchased.

10. Governing Law

• These terms are governed by the laws of South Africa.

• Any disputes shall be resolved through negotiation or in the appropriate South African courts.

11. Changes to Terms

• We may update these Terms of Service at any time without prior notice.

• Continued use of our website constitutes acceptance of any modifications.

12. Contact Us

For any inquiries regarding these Terms of Service, please contact us at:

Somila Naturals
Email: info@somilanaturals.com
Phone: +27 68 236 6663
Website: https://somilanaturals.com

By using our website, you agree to these Terms of Service. Thank you for choosing Somila Naturals!